Technical Support Engineer (m/f/d)
Job Description
Together we are changing the future. SMAVOO, the IoT provider for production and logistics. Be part of it!
SMAVOO GmbH is an internationally active and innovative company for automation solutions using sensors and software (IoT). We develop sophisticated software and hardware solutions for industry, production, logistics and automotive. The SMAVOO IoT platform enables the creation of workflows and the connection to the various customer systems.
As a full-service provider, we create modern IoT solutions for companies and corporations with locations around the world.
For our location in Hannover / Hemmingen we are now looking for a:
Technical Support Engineer (m/f/d)
Your tasks:
- You support our IoT platform in cloud (AWS, Azure) and on-premise
- Help build a service operation team for our complex IoT platform
- Processing, documentation and resolution of incidents and service requests
- Supporting our team in ensuring operations and compliance with agreed service level agreements
- Communication and solution development with our customers and external service providers
- Participation in projects up to the implementation of complete changes
What you bring:
- Successfully completed training in the IT sector (e.g. IT specialist for system integration)
- Know-how in the areas of network, firewall, backup and monitoring
- Experience in IT service management (incident, problem, change management)
- Several years of professional experience in operating IT infrastructures
- Good communication skills in German and English, service orientation and an independent way of working
What we offer:
- Just do it. Great international projects and space for your creative ideas.
- Dynamically growing company, an open-minded and brilliant team.
- Creative work and trying out new technologies
- Flat hierarchies and fast decision-making processes.
- Modern offices in a central location
- Personal growth and continuous learning in and with the company
We look forward to your application.
For more information visit https://www.smavoo.com
Type of position: full-time, permanent position
Working hours:
- Monday to Friday
Services:
- Company pension plan
- company doctor
- profit sharing
- Corporate events
- Company phone
- Company car
- Flexible working hours
- Home office option
- Free drinks
- Free parking
- Moving allowance
Place of work: on site

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